Screen Actors Guild‐American Federation of Television and Radio Artists

Information Management Coordinator - Address Desk (Residuals Processing Trust & Estates)

Location US-CA-Los Angeles
Job ID 2026-2559
Category
Administrative/Clerical
Reports To
DIRECTOR, TRUST & ESTATES
FLSA Status
Non-Exempt
Type
Regular Full-Time
Posted Salary
USD $26.39/Hr.
Department
Residuals Processing Trust & Estates
Shift
8:00am-4:00pm
Union Representation
Represented
Union Code
OPEIU L537

Overview

Who We Are

 

SAG-AFTRA is the iconic American labor union that represents approximately 160,000 media professionals. SAG-AFTRA employees support our members and thrive on securing the strongest protections by negotiating the best wages, working conditions, health and pension benefits. We preserve and expand members’ work opportunities, vigorously enforce our contracts and protect our members against unauthorized use of their work. ​

 

Responsibilities

What You’ll Do

ESSENTIAL DUTIES & RESPONSIBILITIES

(This section provides a general summary of the most significant job duties performed and the average percent of time spent on each function.  It does not explain in detail every single duty performed.)

 

  • Field calls from performers regarding residuals trust related questions.
    • Relay pertinent info for release of funds held in trust
  • Process address and information updates received via email, fax, mail, NCOA reporting and TRAP
  • Set-up and end date corporations, process and end date Agent Check Authorizations, manage Deed of Gift and Credit Union updates.
  • Process and distribute all mail delivered to department
  • Outreach to performers with address and returned mail issues
  • Assist with other projects as needed.

 What You’ll Need

 

We want to make sure you’re successful. To be considered, you must have:

 

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

 

[The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of this job with or without reasonable accommodation, using some other combination of skills and abilities]

 

  • Demonstrate effective skills in the use of PC applications
  • Must maintain regular and acceptable attendance at such level as is determined at SAG’s sole discretion
  • Excellent 10-key by touch, with accuracy and speed is required.
  • Ability to lift 30-45lbs
  • Ability to work independently and as well as part of a team.
  • Able to communicate effectively in English, both orally and in writing
  • Detail oriented
  • Able to organize, prioritize and coordinate multiple tasks under daily deadlines
  • Able to work under pressure
  • Capable of taking direction from more than one supervisor
  • Superlative interpersonal skills: high degree of patience and tact. Must be able to cultivate respectful, strategic and collaborative relationships with people from diverse backgrounds both internally and externally
  • Have an understanding and awareness of worker rights impacting SAG-AFTRA members
  • Hold one’s self and others accountable for a high level of performance and integrity.
  • Must be able to work in a challenging environment where constructive feedback from others is encouraged
  • Must maintain regular and acceptable attendance at such level as is determined at SAG-AFTRA’s sole discretion
  • Must be available and willing to work extended hours (and/or overtime for applicable non- exempt positions) per day or per week, including weekends and as SAG-AFTRA determines is necessary to meet its business needs
  • Must be available and willing to travel to such locations and with such frequency as SAG-AFTRA determines is necessary or desirable to meet its business needs

Qualifications

  

MINIMUM QUALIFICATIONS

Education and/or Experience

  • High School diploma or equivalent

Testing Requirements

  • Basic skills: spelling, math, grammar and filing – passing score: 76%
  • Microsoft Word and Excel tests (basic and intermediate) – passing score: 76%
  • 10-Key test (by touch) – passing score 76%
  • Typing test 35 WPM

 

PHYSICAL REQUIREMENT/WORK ENVIRONMENT:

Unless otherwise stated, the work environment is normal and absent of disagreeable elements.

 

Regularly (67-100%)               Sitting, seeing, typing, writing, hearing, talking

Frequently (34-66%)               N/A

Occasionally (12-33%)           N/A

Rarely  (0-11%)                      Walking, standing, lifting/moving equipment, climb ladder, bending, reaching, driving

 

What You’ll Get: 

 

We are a great place to work because we offer:

  • Pay rate of $26.39/hour in accordance with CBA

  • Colleagues that are passionate about what we do and how they contribute to our mission

  • Balance between work and home life responsibilities

  • Affordable and comprehensive medical and dental plans

  • Generous pension plan 

  • Employee discounts and perks

Notice to Applicants:

  • It is SAG-AFTRA’s policy to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, union status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
  • SAG-AFTRA will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements.
  • To be eligible for employment with SAG-AFTRA, applicants must have current authorization to work for any employer within the U.S. We cannot offer sponsorship for an employment visa or assume responsibility for an existing one at this time.
  • Employees are required to work in the state/location indicated on the job posting and relocation assistance is not provided. SAG-AFTRA operates on a 35-hour workweek schedule.
  • As part of the selection process, external candidates may be required to attend an in-person interview.
  • A voluntary hybrid work schedule may be authorized for some positions. This schedule requires a minimum of two to four days per week of in-office attendance.  SAG-AFTRA reserves the right to change in-office requirements at any time based on business needs.
  • If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to recruiters@sagaftra.org.

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