Who We Are

SAG-AFTRA is the iconic American labor union that represents approximately 160,000 media professionals. SAG-AFTRA employees support our members and thrive on securing the strongest protections by negotiating the best wages, working conditions, health and pension benefits. We preserve and expand members’ work opportunities, vigorously enforce our contracts and protect our members against unauthorized use of their work. ​

What You’ll Do

Greets and directs all visitors in the SAG-AFTRA NY office. Expedites member service needs with professionalism, accuracy and a high degree of excellence.  

(This section provides a general summary of the most significant job duties performed. It does not explain in detail every single duty performed.)

• Greets and directs all visitors, including vendors. 
• Check-in members for on-site meetings and programs, including Conservatory 
• Responsible for opening and closing member spaces, including Member Lounge and Conservatory 
• Relays messages and announces visitors. 
• Performs other duties as assigned. 

What You’ll Need

We want to make sure you’re successful. To be considered, you must have:

(The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of this job with or without reasonable accommodation, using some other combination of skills and abilities.)

• Must enjoy working with people in a customer service capacity; demonstrated strong interpersonal and consistent professional demeanor required.
• Ability to organize and expedite workload efficiently.
• Demonstrated proficiency in PC software applications such as MS Word, Excel and Oracle; typing 35 wpm minimum.
• Must be flexible and cooperative in accepting various assignments.
• Demonstrated ability to accurately expedite multiple tasks and/or job functions in a timely and efficient manner.
• Must be motivated and reliable with a positive attitude. 
• Able to communicate effectively in English, both orally and in writing. 
• Detail oriented. 
• Able to work independently. 
• Superlative interpersonal skills: high degree of patience and tact. Must be able to cultivate respectful, strategic and collaborative relationships with people from diverse backgrounds both internally and externally.  
• Have an understanding and awareness of worker rights impacting SAG-AFTRA members.  
• Hold yourself and others accountable for a high level of performance and integrity.  
• Capable of taking direction from more than one supervisor. 
• Must be able to work in a challenging environment where constructive feedback from others is encouraged. 
• Must maintain regular and acceptable attendance at such level as is determined at SAG-AFTRA’s sole discretion. 
• Must be available and willing to work extended hours per day or per week (and/or overtime for applicable non- exempt positions), including weekends and holidays, as SAG-AFTRA determines is necessary to meet its business needs. 
• Must be available and willing to travel to such locations and with such frequency as SAG-AFTRA determines is necessary or desirable to meet its business needs. 

MINIMUM QUALIFICATIONS

Education and/or Experience:

• High School diploma 
• Previous reception, administrative experience

Testing Requirements: 

• Basic skills- Math, Spelling, Grammar and filing – passing score: 76% 
• Word and Excel tests (basic and intermediate) – passing score: 76% 

What You’ll Get

We are a great place to work because we offer:

• The hourly rate for this position is $23.00 per hour along with excellent employee benefits and perks.
• Colleagues that are passionate about what we do and how they contribute to our mission
• Balance between work and home life responsibilities
• Affordable and comprehensive medical and dental plans
• Generous pension plan
• Employee discounts and perks